LASA Excellence in Age Services Award Winners 2020

Leading Age Services Australia (LASA), has announced the 2020 Excellence In Age Services (EIAS) award winners.


The winners have demonstrated exceptional talent, innovation and compassion in the care of older Australians.


The winners are:

  • Organisation Award – Princes Court Homes (Regional Victoria)
  • Team Award – Collaborative Leadership Model, Maurice Zeffert Home (Perth)
  • Individual Award – Keyur Anand, St Anna’s Residential Care Facility (Adelaide)
  • Rising Star Award – John Sison, Churches of Christ in Queensland
  • Next Gen Young Leader – Simon Kerrigan, Guide Healthcare (NSW, ACT, VIC)


“We applaud our award winners for their outstanding effort as organisations, teams and individuals, to provide exceptional care and service to older people who require support,” said LASA CEO Sean Rooney.


“The winners – and all of the finalists – demonstrate to our community the kind of care that is being delivered across our industry and the enthusiasm and dynamism that strives for continuous improvement.”


Winners were selected from a high-calibre field of 24 finalists from Victoria/Tasmania, New South Wales, Queensland, South Australia/Northern Territory and Western Australia.


The Next Gen Young Leader Award is new in 2020, awarded to a talented young health services innovator.


Organisation Award – Princes Court Homes (Regional Victoria)

Princes Court Homes is a not-for-profit, community-owned organisation that cares for 100 residents and around 76 retirees in their independent lifestyle units. The organisation is being honoured for its innovative and daring leadership. Located in North West Victoria, it overcame difficulties in attracting allied health professionals by proactively recruiting two highly skilled physiotherapists, who were refugees from Lebanon. Having on-site physiotherapists enhances residents’ quality of life. Its dedication to improving the lives of residents is also reflected in its focus on refurbishments and new building design, and in the appointment of a Community Liaison Officer to explore innovative programs through schools and community groups. Engaging programs include the Mallee’s Living Histories project, which resulted in a published book about residents’ lives, and a partnership with the Mildura English Language Centre, where 11 to 14 year old refugee children visit the centre to practice their English.


Team Award – Collaborative Leadership Model, Maurice Zeffert Home (Perth)

Maurice Zeffert Home is a not-for-profit organisation offering residential care, retirement living, meals on wheels and day lounge service, and is being recognised for its innovative leadership model. In 2018, they adopted a new Collaborative Leadership Model instead of the traditional CEO. The decentralised management is comprised of three female executives, with diverse backgrounds and qualifications, who work on mutually agreed key areas of responsibility and key performance indicators. The new structure has led to cultural improvements with the executive management being more accessible to residents, families and staff; continuity of leadership with a member of executive management always present for decision making; and transition from a trading loss to a surplus.


Individual Award – Keyur Anand, St Anna’s Residential Care Facility (Adelaide)

Keyur Anand is an Aged Care Nurse Practitioner who works at St Anna’s as part of the Croatian, Ukrainian and Belarusian Aged Care Association of SA. Keyur is passionate about supporting cultural awareness and cultural values in palliative care, and has a particular interest in palliative care. He is currently developing a virtual reality education platform to communicate with clients and families on end-of-life and palliative care matters in a culturally sensitive way.


Rising Star Award – John Sison, Churches of Christ Queensland

John Sison is a Registered Nurse and Clinical Support Officer whose positive attitude, diligence and passion for his job has helped improve the wellbeing of residents across Churches of Christ in Queensland’s residential and community aged care services. John’s interest and passion in electronic clinical applications drove him to seek excellence and innovations in the Autumn Care application including changes that have benefited the entire age services industry. John lead the instigation and rollout of Medicate to over 27 services by delivering education, collaboration and driving changes in practice that benefit resident outcomes. John leads transformational change and has been instrumental in developing clinical governance monitoring and tracking of psychotropic medications, antimicrobial management and clinical data.


Next Gen Young Leader Award – Simon Kerrigan, Guide Healthcare (NSW, ACT, VIC)

Simon Kerrigan is a Physiotherapist and the Managing Director at Guide Healthcare. He had the initial vision for Guide and has played a driving role in establishing Guide’s unique approach to physiotherapy service provision. Guide started in 2018 with only Simon and has grown to a team of 16 passionate clinicians who are making a difference in residential aged care and community care across NSW, ACT and Victoria, working with over 1,000 residents each week. At the beginning of the COVID-19 pandemic, Simon developed the Get Up Guide, a daily exercise program targeting key areas such as lower limb strength, balance and mobility, with handout sheets and videos demonstrating the correct techniques. It was provided free to aged care providers and downloaded more than 1,600 times.


LASA thanked national EIAS award sponsor HESTA for their ongoing support of the awards.


For more information about the winners and finalists see


25 October 2020.