Samsung top loader washing machines fire hazard

Certain models of Samsung washing machines have caused a number of home fires even though a recall is underway.

 

The following Samsung Electronics Australia Pty Ltd top loader washing machines model names manufactured in 2010, 2011, 2012 and some models in 2013 are affected: SW75V9WIP; SW65V9WIP; SW70SPWIP; SW80SPWIP; WA85GWGIP; WA85GWWIP.

 

The products were sold Nationally in major stores and specialist retailers.

 

Other models are not affected.

 

The defects

In some circumstances, there is a chance that moisture may penetrate the electrical connectors of the machines.

 

The hazards

If the defect occurs the machines pose a fire hazard to consumers.

 

What you should do

Check the model name of your washing machine. Visit www.samsung.com.au, call 1800 239 655 between 8am - 8pm AEST Monday to Sunday or email This email address is being protected from spambots. You need JavaScript enabled to view it. to find out if your machine is affected.

 

Samsung will arrange for an authorised service technician to provide a free in-home service for all affected models.

 

If your model is an affected model, until the service is performed, Samsung recommends that as a precautionary measure, you only use your washing machine if you are present or nearby to monitor it. If you notice any smoke or smell coming out of the washing machine, turn off the machine at the power point.

 

April 2015.