Simplifying aged care access and red tape cuts

Aged care access will be simplified and choice made easier, as the federal Government allocates more than $85 million to streamline means testing and improve the My Aged Care system.


Human Services Minister Michael Keenan and Aged Care Minister Ken Wyatt said the changes would help hundreds of thousands of older Australians and their families every year.


Minister Keenan has announced a taskforce to create a simple new means test form for people entering aged care and provide recommendations on faster means testing, including for those with complex financial affairs.


“The current 28-page form can be challenging, so we plan to have major simplifications in place by May next year,” said Mr Keenan.


“Led by the Department of Human Services, the taskforce will include representation from consumer groups, aged care providers, financial advisers and relevant government agencies.”


Mr Wyatt said work was also commencing on a $61.7m revamp of the My Aged Care portal to make access easier.


My Aged Care will receive:

  • An upgraded website and enhanced service finder
  • More self-service options
  • A client journey dashboard
  • A referrals system for health professionals


“This will allow doctors and specialists to send referrals to My Aged Care directly from their clinical information systems, and to track the progress of their clients through My Aged Care,” said Mr Wyatt.


“Aged care access will also be streamlined, with $14.8 million to develop a new integrated assessment system for older Australians.”


To further improve transparency and choice, work is now underway on an $8.8 million project to implement an aged care provider comparison system on My Aged Care.


9 July 2018.