Government energy site helps consumers find a better deal

Australians have used the Commonwealth Government Energy Made Easy price comparator website more than one million times since August 2017.

 

This means many more Australians are taking charge of their energy bills and shopping around to reduce their energy costs.

 

Visits to the government-run comparator help households get a better energy deal. Consumers can save hundreds of dollars by switching from an average standing offer to the best market offer.

 

As part of the Government's ongoing efforts to improve outcomes for energy consumers, the Government provided extra funding for the site to make it simpler to use and easier to compare and choose between deals.

 

This complements actions already taken by the Government as part of our plan to deliver more affordable energy for Australian households, including:

  • requiring retailers to write to around 1.6 million households to tell them better deals are available. As a result of this, there are now around 260,000 fewer customers on market offers with expired discounts
  • a rule change requiring energy retailers to notify their customers when their discounts are about to finish or change
  • a rule change proposal requiring retailers to provide their customers with advance notice of price changes
  • rule change proposals to allow consumers to submit self-reads of their energy meters and to reduce the time it takes to install new meters.

 

To search for a better energy deal, see www.energymadeeasy.gov.au or, in Victoria, https://compare.switchon.vic.gov.au/.

 

18 June 2018.